Frequently Asked Questions
Everything you need to know about enhancing your home with Faber.
What is the typical shipping timeline for furniture orders?
Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on your home products?
Yes, all Faber products come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to qualify for a full refund.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery progress through the 'Order History' section of your Faber account.
Are your materials sustainably sourced?
Faber is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure your home is both beautiful and eco-friendly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.